Presidio
Mid-market and enterprise systems integrator with AWS Premier + Security Competency, an in-house MDR practice, and full-lifecycle delivery (procure, implement, manage, finance). Security is a horizontal practice grafted onto a networking and cloud SI core — fits buyers who want one throat to choke, not pure-play security depth.
Analyst Note
Presidio works best when bought as an integrated SI with security included, not as a security firm with cloud attached. For mid-market buyers wanting one vendor across networking, cloud, and security, the AWS Premier + Security Competency combination is genuine. For Fortune 100 SOCs and pure-play security depth, prefer Optiv, Mandiant, or CrowdStrike Services and use Presidio for delivery layers instead.
Last reviewed: 2026-05-08 · Based on 56 data points analyzed — Cloud Intel Research Team
Score Breakdown
Presidio Analysis
✓ Strengths
- • AWS Premier Tier + Security Competency + multi-year Strategic Collaboration Agreement (expanded Oct 2024)
- • Full-lifecycle SI: procurement → implementation → managed services → financing — useful for buyers who don't want to stitch vendors
- • Proven managed-services scale (600+ managed clients, ITIL/ISO 27001-certified Dublin SOC, 99.4% Resolved-SLA)
- • Strong public-sector contract vehicles (active in all 50 US states, K-12 E-Rate program)
- • Gartner Peer Insights Managed Network Services rating ~4.5/5 (small sample, 14-17 reviews)
⚠ Considerations
- • Security is a horizontal practice grafted onto a networking and cloud SI core — origins are Cisco/networking integration; cybersecurity scaled up post-2019 and is one of several solution areas, not the company's identity
- • Versus Optiv or Mandiant: Presidio lacks comparable threat-intel research, named offensive-security brand, or Big-4-style advisory depth — Threat Strike Team has limited public footprint
- • MDR is a productized framework-driven offering rather than bespoke detection engineering — fits mid-market more than Fortune 100 SOCs
- • Presidio Managed Security Services does not appear in Gartner's Managed Security Services peer reviews list — visibility gap vs. Secureworks, Trustwave, IBM
- • Multiple successive PE owners (American Securities → Apollo → BC Partners → CD&R since 2024) — weigh continuity risk on multi-year retainers
Best Fit For
- ✓ Mid-market and enterprise buyers wanting a single integrator across networking, cloud, and security
- ✓ Public-sector buyers (K-12, state/local, federal civilian) needing established contract vehicles
- ✓ AWS-anchored organizations adding MDR coverage as a subscription rather than building an internal SOC
Presidio Reviews
Presidio reviews emphasize integration breadth and managed-services responsiveness. Security depth reviews are softer than for pure-plays; reviewers consistently position the firm as an integrator first, security specialist second.
Positive Reviews:
- + AWS Depth: Premier Tier + Security Competency + multi-year SCA — among the deepest networking-plus-cloud SI combinations
- + Single-Vendor Convenience: Procurement, implementation, managed services, and financing under one agreement
- + Public-Sector Reach: Contract vehicles in all 50 states; K-12 E-Rate experience; cleared resources for federal civilian
- + Managed-Services Maturity: 600+ managed clients, multi-decade tenure, Dublin SOC for EMEA
Common Concerns:
- ! Security Depth Gap: Threat intel and offensive security are thinner than pure-plays
- ! Integrator-First Identity: Security is one of several practices, not the firm's core
- ! MDR Visibility: Not in Gartner's MSS peer-review list — independent benchmarking is harder
- ! Ownership Volatility: Four PE sponsors in a decade may affect long-term continuity
Presidio Cloud Projects
Replacement of Underperforming MSSP — Corporate Credit Management Firm
Replaced an existing MSSP with Presidio MDR + NOC. Conducted M365 Security Assessment as part of onboarding, deployed automated threat detection and response playbooks, and integrated alerts into the customer's ITSM stack. Migration completed without coverage gap.
- → MSSP transition completed with zero coverage gap
- → M365 security gaps closed in first 30 days
- → Mean time to acknowledge alerts reduced 60%
Healthcare Software Provider — Security Roadmap & Web App Upgrade
Security Program Assessment with 24-month roadmap aligned to NIST CSF and HIPAA. Tied to a Presidio Digital web application upgrade with modernized authentication, encryption, and audit logging. Single SOW spanning advisory, engineering, and ongoing managed coverage.
- → 24-month security roadmap board-approved
- → Modern auth and audit logging deployed
- → Ongoing managed services contract attached
Public-Sector Resilience Build — El Paso County 911 District
Deployed monitoring tools, virtualized CAD environment, designed and tested DR plan, and transitioned to Presidio Managed Services. Engagement combined networking, infrastructure, and managed coverage in one delivery.
- → Disaster recovery plan tested and certified
- → Virtualized CAD environment operational
- → Ongoing managed coverage transitioned successfully
Presidio Pricing Indication
Pricing varies based on project complexity, duration, and specific requirements. Contact the partner for a detailed quote.
Questions to Ask Presidio
Before engaging with Presidio, here are key questions to help you evaluate fit:
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Security Depth: " How does Presidio's threat intel and offensive-security capability compare to Optiv, Mandiant, or CrowdStrike Services? Where would you NOT recommend Presidio MDR?"
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MDR Mechanics: " Is the Dublin SOC the primary tier-1 for our environment, or US-based? What is the analyst-to-customer ratio? How is escalation handled across time zones?"
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AWS Certification Count: " Public press releases cite 450 to 900 AWS certifications across years — what is the current verified count, and how many sit on our delivery team specifically?"
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Contender / ServiceNow Integration: " Following the Contender Solutions acquisition, do we get integrated SecOps and IRM on ServiceNow? Or is that a separate engagement?"
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PE Continuity: " With four PE sponsors in a decade, what is the typical hold duration under CD&R? How does that affect multi-year MDR retainers?"
Red flags to watch for:
- ⚠ Pitching MDR as a Fortune 100-class SOC offering when buyer requirements demand pure-play depth
- ⚠ Bundling security into a procurement-led conversation that obscures the actual technical scope
- ⚠ Vague answers on Dublin vs. US SOC tier-1 coverage
- ⚠ Pressure to attach financing (Presidio Technology Capital) before evaluating standalone offers
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Key Facts
- Headquarters
- New York, NY
- Founded
- 2003
- Team Size
- ~3,500-5,000 employees
- Industries
- Healthcare, Financial Services, Public Sector, Retail, Manufacturing
- Data Verified
- May 8, 2026
- Data Version
- Q2-2026
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